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Q: How Long Does The Party Last?

A: Your party is two hours long, not including orientation and optional time in the Game Room afterwards. The parties are staggered and scheduled throughout the day. Each group will enjoy 30 minutes of private time in each of the 3 arenas and 30 minutes in your own private party room.

Q: Does My Party Get The Private Room For The Entire Time?

A: No. All parties rotate through the 3 Arenas for a combined one and one-half hours. Once the party in front of yours finishes their 30 minutes in the assigned party room, then the party attendant will clean the room and move your presents, etc. into the party room prior to your arrival.

Q: Do We Open Presents At Jumpers?

A: We do not allow guests to open their gifts in the party room if they are having food and/or cake because your time is limited to 30 minutes.

Q: Can I Bring In Outside Food?

A: No - with a few exceptions. A select list of food items can be pre-ordered through our a la cart menu for the kids/adults.  In addition, you may bring in a cake or cupcakes if it's not included in your package.

Q: How Do I Reserve My Party?

A: Parties can be reserved by calling or e-mailing us. A $100 non-refundable deposit is required to reserve your party. Parties can be re-scheduled, but you must notify us 15 days in advance and the new party date needs to be within 60 days of the original scheduled date.

Q: Can a guest wearing a cast participate?

A: For safety reasons, we do not permit anyone wearing a cast, sling, splint or brace to participate in the Bounce Arena.  They are welcome to participate in the other two Arenas.

Q: What If I Do Not Have 24 Children Attending?

A: The peak party times on Friday, Saturday and Sunday are set and youre allowed to have up to 24 participating children with any of our Party Packages.  We also have a package that allows you to customize a party that satisfies your needs.

Q: Decorations?

A: The party room will be decorated for you in a bright Jumpers theme and all plates, napkins, etc. will be provided. If you desire a specific theme, then you can bring your own decorations and the party room attendant will use your decorations instead. Please let us know when reserving your party and give them to the attendant at the front sales counter during orientation. Please note: piatas, silly string, and confetti are not allowed.

Q: What about Party Extras?

A: We offer several different types of packages that will hopefully fulfill all your needs. In addition, you can purchase miscellaneous party extras: balloons, shirts, goodie bags, etc. from us at the front sales counter. Please inquire when reserving your party/special event.

Q: Can Parents Participate?

A: Yes! We encourage the parents to join in on the fun. There is also a Parents Lounge (adults only) with TVs and wireless high-speed access for them to relax.

Q: Are Waivers Required To Be Signed By ALL Attendees?

A: Yes. Each participant will be given a bracelet in return for a signed waiver. All children under the age of 18 must have a waiver signed by their parent/legal guardian. If someone other than a parent/legal guardian is bringing the child, then please make sure that they bring the signed waiver with them. This also includes adults wishing to participate.

 

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